Our is Cancellation Policy.

We understand that unanticipated events occasionally happen.  In our desire to be effective and fair to all of our clients we have adopted the following policies:

     *24 hour advance notice- is required when canceling an appointment.  This allows the opportunity for someone else to schedule an appointment in your time slot.

     *No- shows-   Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show".  They will be charged for their " missed" appointment and future service will be denied until payment is made.

​     *Arriving Late - Appointment times have been arranged specifically for you.  If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours.  Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment.  Regardless of the length of the treatment actually given you will be responsible for the "full" session.

    


*How will I feel after my massage treatment?

 Most people feel very relaxed. some experience a significant decrease or freedom from long-term aches and pains.  Many feel a little slowed down for a short period and then notice an increase of energy, heightened awareness and increased productivity which can last for days.


If you receive a deep massage, you may be slightly sore the next day - much like a good workout at the gym.  Sometimes a hot shower, a soak in the tub, or even some ice therapy can ease this soreness.

After your session you should increase your water intake, a glass or two more than normal is usually helpful to the body's tissues.  This helps to keep them hydrated and healthy.

*Do I need to disrobe for my massage?  We tell our clients to undress to their level of comfort.  During the massage you will be completely draped with a sheet and blanket with only the area being worked on exposed.  We do ask that you remove any jewelry prior to your massage.

*Why is drinking water before and after a massage important?

Drinking water is especially important before and after.  During massage your muscles are stimulated in creating more blood flow that can circulate salts, lactic acids and other minerals into your body.  Drinking water  aids your kidneys and various organs in disposing of waste material and re-hydrating your body.  Hydrating with water also allows the muscles to stay supple, allowing for quicker healing time from deep therapeutic massage.

What are the different types of massage?


Swedish - Massage therapists use long smooth strokes, kneading, and sircular movements on superficial layers of muscle using massage lotion or oil. Swedish massage therapy can be very gentle and relaxing.  If you've never had massage before, this is a good one to try first.


Hot Stone Massage - Heated, smooth stones are placed on certain points on the body to warm and loosen tight muscles and balance energy centers in the body. The massage therapist may also hold stones and apply gentle pressure with them. The warmth is comforting. Hot stone massage is good for people who have muscle tension but prefer lighter massage. 

Deep Tissue Massage - Deep tissue massage targets the deeper layers of muscle and connective tissue. The massage therapist uses slower strokes or friction techniques across the grain of the muscle. Deep tissue massage is used for chronically tight or painful muscles, repetitive strain, postural problems, or recovery from injury. People often feel sore for one to two days after deep tissue massage.

Sports Massage - Sports massage is specifically designed for people who are involved in physical activity. But you don't have to be a professional athlete to have one-it's also used by people who are active and work out often. The focus isn't on relaxation but on preventing and treating injury and enhancing athletic performance.A combination of techniques are used. The strokes are generally faster than Swedish massage. Facilitated stretching is a common technique. It helps to loosen muscles and increase flexibility.


*How often should I get a massage?

 Well, it varies from person to person.  If you are just looking for some occasional relaxation, then a session every 3-6 weeks may be fine for you.  However, if you are looking to address a specific condition, then it is recommended to go more frequently at first and then slowly taper down to a maintenance schedule. Frequency of sessions should be discussed with your massage therapist after your treatment when they have a better hands-on understanding of your particular muscular issues.

*What should I expect during first visit?  New clients should arrive 20 -30 minutes early to fill out paper work.  Once checked in, the therapist will show you to private massage room where you will discuss massage expectations.  Then the therapist will step out of the room and allow you time to disrobe and lay on table.  When you are ready, the therapist will step back in the room to perform the massage and will periodically check in on pressure and how you're doing.  Feel free at any time to let your therapist know of any questions you have or and discomfort in your massage.  After the massage your therapist will step out of the room so you can get dressed. 


HEALTHFUL SOLUTIONS MASSAGE & WELLNESS IN FEDERAL WAY

*Will the massage hurt?

 This depends on the type of massage and the depth of the strokes.  A light, relaxing massage that doesn't probe very deep into the muscles, should not hurt.  With that being sad, there is a "feels good" hurt and and "ouch, stop" hurt.  A good massage, even a really deep tissue massage, should always stay in the "feels good" hurt range.  Pain can be an indication that the muscle is possibly injured or inflamed and pressure should be adjusted.  Also, pain can cause you to tighten up which negates the relaxing effects of the massage.  The most effective and deepest massage always works with your body's natural response, not against it. If at any time it is uncomfortable for you let your therapist know immediately.

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What is TMJ Intraoral Massage?

Intra-oral massage is a safe and effective technique that includes massage to the neck, throat, shoulders, facial muscles and the muscles of the jaw. The jaw work is done by working on the inside of the mouth. This work can be very helpful in relieving stress and tension around the temporal mandibular joint (TMJ) as well as the face and neck and even down into the shoulder girdle.  It can be painful when being worked on but the relief afterwards is very beneficial.  


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